Role Overview

As an Automation Specialist, you will be the linchpin for automation initiatives across the company—partnering with Engineering, Product, Sales, and Solution Enablement teams. You will define, design, and deliver technical solutions for customer automation use cases, leveraging both workflow automation software and custom scripting. You will serve as a consultant on emerging AI automation trends, develop proof-of-concept demos, and empower all parts of the business to leverage cutting-edge automation capabilities.

Key Responsibilities

Requirements Gathering & Solution Design
• Collaborate with the Solution Enablement Team to understand customer automation use cases and translate them into detailed technical specifications.
• Conduct discovery sessions with internal and external stakeholders to capture business needs and automation requirements.